MarktSynch Inc.’s COPYRIGHT AND CONTENT POLICY

Last Updated: September 30, 2025

 

1. Introduction

This Copyright and Content Policy governs all intellectual property rights and content standards for the MarktSynch platform. By using our services, you agree to respect all copyright laws and comply with our content guidelines.

About MarktSynch Inc. DBA MarktSynch: We operate a social media platform connecting entrepreneurs in food service, hospitality, and economic media sectors. Our platform enables content sharing, business promotion, and community engagement while maintaining legal compliance and community standards.

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2. Platform Content Ownership

2.1 MarktSynch Inc Proprietary Content

MarktSynch retains exclusive ownership of all website design elements, including our distinctive layout, user interface components, and visual presentation that creates the unique user experience on our platform. Our proprietary platform software, underlying code, and technical infrastructure represent significant intellectual property investments that enable our social media and marketplace functionality. The MarktSynch name, logos, branding elements, and all trademark materials are registered intellectual property that identifies our business and services in the marketplace. We own all original written content, articles, and platform documentation created by our team, including user guides, policy documents, and educational materials. Our platform features, functionality, and proprietary algorithms that power content recommendations, matching systems, and user interactions constitute valuable trade secrets and intellectual property

2.2 Third-Party Licensed Content

Our platform incorporates stock images and videos sourced from Shutterstock under valid commercial licensing agreements that permit their use in our business operations and marketing materials. We utilize media assets provided through Wix Media as part of our hosting platform agreement, which grants us appropriate usage rights for website design and functionality purposes. Our platform design includes professionally licensed fonts, graphics, and design elements obtained from various commercial providers under terms that allow for business website implementation. Additionally, our technical infrastructure incorporates third-party software components and APIs that are licensed for commercial use and integrated in accordance with their respective terms of service and licensing agreements. Users may not extract, reproduce, or redistribute these licensed materials.

 

3. User-Generated Content Rights and Responsibilities

3.1 User Content Ownership

Users maintain full copyright ownership of all original content they create and upload to the MarktSynch platform, ensuring that creators retain their intellectual property rights and control over their materials. This ownership includes all videos, photos, and images that users produce and share to promote their businesses or engage with the community. Users also retain complete ownership of their written descriptions, posts, articles, and any textual content they contribute to discussions or business profiles. Business logos, promotional materials, marketing content, and branded assets uploaded by users remain the exclusive property of their creators. Additionally, users own all comments, reviews, community contributions, and interactive content they generate while participating in platform discussions and networking activities.

By uploading content to our platform, users grant MarktSynch a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, sublicensable license that allows us to operate effectively while respecting user ownership rights. This license permits us to display user content across our platform interfaces, ensuring that business profiles, posts, and promotional materials are visible to the intended audience. We may include user content in platform features and functionality, such as search results, recommendation systems, and category browsing to enhance user experience. MarktSynch may use user content for platform promotion and marketing activities, including social media posts, website examples, and promotional materials, always with proper attribution to the original creator. Finally, this license allows us to make necessary technical copies of content for platform operation, including server storage, content delivery networks, and backup systems required for reliable service delivery.

3.2 User Content Requirements

All users must ensure that their uploaded content is either completely original work created by them or properly licensed material for which they have obtained appropriate usage rights and permissions. Users are responsible for verifying that their content does not infringe upon third-party copyright, trademark, patent, or any other intellectual property rights, including music, images, logos, or text owned by others. Every piece of content must comply with all applicable local, national, and international laws and regulations, including but not limited to advertising standards, consumer protection laws, and industry-specific regulations. Additionally, all user content must meet our community guidelines and content standards, which are designed to maintain a professional, respectful, and legally compliant environment for business networking and promotion.

Users may not upload copyrighted material without explicit permission from the copyright owner, including music, videos, images, text, or any other protected intellectual property. Trademark violations and brand impersonation are strictly forbidden, including unauthorized use of company logos, brand names, or misleading representations of business affiliations. Content that promotes, facilitates, or encourages illegal activities of any kind is prohibited and will result in immediate account action. Hate speech, discrimination, harassment, or content that targets individuals or groups based on race, religion, gender, sexual orientation, nationality, or other protected characteristics is not tolerated. Sexually explicit material, graphic violence, disturbing imagery, or content inappropriate for a professional business environment is strictly prohibited. Finally, spam, misleading information, fraudulent schemes, fake business listings, or any deceptive content designed to mislead or harm other users will result in content removal and potential account termination.

 

4. Copyright Compliance and DMCA

4.1 Canadian Copyright Compliance

MarktSynch operates in full compliance with the Copyright Modernization Act (S.C. 2012, c. 20) and all applicable Canadian copyright legislation, ensuring that our platform adheres to the highest standards of intellectual property protection. All users must respect and comply with Canadian copyright provisions, including understanding and properly applying fair dealing limitations and exceptions that permit limited use of copyrighted material for purposes such as research, private study, education, parody, satire, criticism, review, and news reporting. Users are required to provide proper attribution when using any copyrighted material that falls under fair dealing exceptions, including clear identification of the original creator, source, and appropriate copyright notices as required by law. Most importantly, users must demonstrate complete respect for the exclusive rights of copyright owners, including the rights to reproduce, distribute, perform, display, and create derivative works, and must obtain explicit permission before using any copyrighted material that does not qualify for fair dealing exceptions.

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4.2 Copyright Infringement Reporting

If you believe your copyright in a work has been infringed on our platform, please submit a detailed report that includes your complete contact information and clear documentation of your authority to act on behalf of the copyright owner, whether as the owner yourself or as an authorized representative such as an attorney or agent. Your report must provide specific identification of the copyrighted work that you claim has been infringed, including titles, registration numbers, publication dates, or other identifying information that clearly establishes the original work. You must specify the exact location of the allegedly infringing material on our platform, including direct URLs, user profile names, post identifications, or other specific references that allow us to locate the content quickly and accurately. Your report must include a good faith statement declaring that the disputed use of the copyrighted material is not authorized by the copyright owner, their agent, or applicable law such as fair dealing provisions. Additionally, you must provide a statement confirming the accuracy of your infringement claim and your authority to submit the report under penalty of perjury, acknowledging that false claims may result in legal consequences. Finally, your report must include your physical or electronic signature to validate the authenticity of your infringement claim and authorize us to take appropriate action.

Please submit all reports to: info@marktsynch.com with subject line "Copyright Infringement Report"

Upon receiving a copyright infringement report, MarktSynch will conduct a thorough review and verification of the infringement claims within 24 to 48 hours, prioritizing urgent matters while ensuring due diligence in our assessment. If we determine that the claim has merit or requires precautionary action, we will immediately remove or disable access to the allegedly infringing content to prevent further potential copyright violation while the matter is under investigation. We will promptly notify the user who posted the disputed content about the infringement claim, providing them with details about the complaint, information about their right to submit a counter-notification, and guidance on our appeals process. Throughout this entire process, we maintain comprehensive documentation of all actions taken, communications sent, and decisions made to ensure full legal compliance with Canadian copyright law and to provide a complete record for any potential legal proceedings or regulatory inquiries.

 

4.4 Counter-Notification Process

If you believe that your content was removed in error due to a mistaken or invalid copyright infringement claim, you have the right to submit a counter-notification to request restoration of your content. Your counter-notification must include your complete contact information and a valid electronic signature to authenticate your identity and authorize us to process your request. You must provide specific identification of the content that was removed and its previous location on our platform, including URLs, post titles, or other identifying information that allows us to locate the disputed material in our records. Your counter-notification must contain a statement made in good faith declaring your belief that the content removal was erroneous, mistaken, or based on misidentification of the material, and that you have legitimate rights to post the disputed content. Additionally, you must provide explicit consent to the jurisdiction of the appropriate Canadian courts or the courts where MarktSynch is located, acknowledging that legal proceedings related to the counter-notification may be subject to these jurisdictions and that you accept their authority in resolving any disputes.

 

5. Content Moderation and Community Standards

5.1 Automated Content Screening

Our automated content moderation system utilizes Java/Velo scripts to analyze all uploaded content in real-time before it appears on the platform. The system automatically detects prohibited keywords and phrases that violate our community guidelines and applicable laws. Additionally, our technical infrastructure includes image and video scanning capabilities to identify inappropriate visual material, including explicit content, violence, and other policy violations. The moderation system also incorporates spam and malicious content filtering to protect users from fraudulent posts, phishing attempts, and other harmful materials

All new content uploads are temporarily taken offline and held in quarantine during our automated review process to ensure compliance with platform policies. Content that passes our automated screening criteria receives immediate approval and becomes visible to users without delay. However, any content flagged by our detection systems as potentially problematic is automatically forwarded to our human moderation team for manual review and final determination.

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5.2 Human Moderation Review

A trained content moderation team conducts thorough evaluations of all content flagged by our automated systems or reported by users. These moderators perform comprehensive community guideline compliance assessments to determine whether content meets our platform standards and legal requirements. During the review process, moderators consider cultural sensitivity and contextual factors to ensure fair and appropriate content decisions that respect diverse perspectives within our global user base. Following this detailed analysis, moderators make final approval or rejection decisions and communicate the outcomes to content creators with clear explanations when content is removed.

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5.3 Enforcement Actions

For first-time policy violations, users may receive a private warning message at MarktSynch's sole discretion that clearly explains the specific violation and provides guidance on how to avoid future infractions. Users who commit repeat violations face temporary account suspension and removal of offending content, with the duration of suspension determined by the severity and frequency of violations. Serious violations that involve illegal content, severe harassment, or threats to user safety result in immediate account termination without prior warning. When content involves potential legal issues such as copyright infringement, criminal activity, or court orders, we preserve all relevant materials and cooperate fully with law enforcement agencies and legal authorities as required by applicable laws.

Users who disagree with content moderation decisions have the right to submit formal appeals through our designated appeals process via email or platform messaging. All appeals are reviewed by our senior moderation team, which consists of experienced moderators who were not involved in the original decision to ensure impartial evaluation. We will provide a comprehensive response to all appeals within seven business days of receipt, unless circumstances require additional time for thorough review, in which case we will notify the appealing party of the extended timeline. All response periods exclude weekends and holidays. Each appeal response includes a clear explanation of our final decision, the specific reasons supporting that decision, and reference to the relevant policy sections that informed our determination.

 

6. External Links and Third-Party Content

6.1 Social Media Integration

Users voluntarily provide links to their external social media profiles such as Facebook, Instagram, TikTok, and other platforms as part of their business profile information to enhance their visibility and marketing reach. These links serve redirection purposes only, allowing visitors to our platform to navigate directly to users' external social media pages and profiles. MarktSynch does not access, store, or retrieve any data, posts, messages, or other content from these linked social media accounts, treating them simply as external web addresses. Our platform maintains no API integration with external social media platforms, ensuring that we operate independently without accessing private account information or automated data collection from third-party services.

MarktSynch Inc. operates as an independent platform and maintains no affiliations, partnerships, endorsements, or business relationships with Facebook, Instagram, TikTok, SkipTheDishes, Uber Eats, DoorDash, or any other third-party social media platforms, delivery services, or external business platforms that users may reference in their profiles. All external platform logos, brand names, trademarks, and proprietary marks mentioned or displayed on our platform remain the exclusive intellectual property of their respective owners, and MarktSynch makes no claim to ownership, control, or licensing rights over these third-party intellectual properties. The inclusion of user-submitted links to external platforms, social media profiles, or business services does not constitute an endorsement, recommendation, approval, or guarantee of those services by MarktSynch, and users should evaluate all external platforms independently based on their own needs and criteria. MarktSynch disclaims any responsibility for the performance, reliability, security, or business practices of linked external platforms, and users engage with these third-party services entirely at their own discretion and risk.

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6.2 Third-Party Website Links

Users bear full responsibility for the accuracy, validity, and appropriateness of any external links they submit to their profiles or share on our platform, including ensuring that linked websites are legitimate, operational, and represent their business accurately. MarktSynch does not verify, monitor, investigate, or regularly review the content of external websites that users link to through their profiles or posts, as we treat these simply as user-provided URL references. We make no representations, warranties, or guarantees regarding the accuracy, reliability, completeness, or appropriateness of any external website content that users may access through links on our platform. Users access all external links entirely at their own risk and discretion, and MarktSynch disclaims any liability for damages, losses, security issues, or problems that may arise from visiting or interacting with linked external websites or services.

 

7. Business Verification and Authenticity

MarktSynch maintains a comprehensive verification process that includes confirmation of Canadian business registration or federal incorporation status to ensure that all listed businesses are legitimate entities operating in compliance with Canadian commercial law. We conduct thorough validation of all business information provided during registration, including verification of business addresses, contact information, and basic operational details to maintain platform accuracy and reliability. MarktSynch reserves the right to request supporting documentation from users at any time, including business licenses, incorporation certificates, tax registration numbers, or other official documents that confirm business legitimacy and operational status. We implement periodic re-verification procedures as needed to ensure that business information remains current and accurate, particularly for businesses that have been inactive or have undergone significant changes in their operations or ownership structure.

MarktSynch actively identifies and removes fraudulent or misrepresented businesses from our platform to protect both consumers and legitimate business operators from deceptive practices and false advertising. We are committed to protecting the interests of legitimate businesses by maintaining a trustworthy environment where authentic enterprises can promote their services without unfair competition from fake or misleading listings. Through our verification and monitoring processes, we work diligently to maintain platform integrity and preserve user trust by ensuring that all business listings represent genuine commercial operations that meet our standards for authenticity and legal compliance.

 

8. Intellectual Property Protection

8.1 Trademark Policy

Users are strictly prohibited from unauthorized use of business names, logos, brand identities, or trademarked materials that could create confusion about business ownership, affiliation, or endorsement relationships. When referencing trademarked content in posts, discussions, or business descriptions, users must provide proper attribution that clearly identifies the trademark owner and acknowledges their intellectual property rights. Users must maintain a clear distinction between their own original materials and any trademarked content they reference, ensuring that viewers understand which elements are proprietary to other businesses and which represent the user's own intellectual property.

MarktSynch conducts thorough investigations of all trademark infringement reports submitted by trademark holders or their authorized representatives, examining the disputed content and assessing potential violations against established trademark law and platform policies. Upon confirmation of trademark violations, we promptly remove the offending content and notify the user of the specific infringement and policy violation that led to the removal. Users who commit repeat trademark violations face progressive account restrictions, including temporary suspensions, posting limitations, and potential permanent account termination depending on the severity and frequency of violations. Throughout our enforcement process, MarktSynch maintains open communication and full cooperation with trademark holders, providing documentation of actions taken and working collaboratively to protect legitimate trademark rights while ensuring fair treatment of all platform users.

8.2 Trade Secrets and Confidential Information

Users are strictly prohibited from sharing, posting, or distributing confidential business information belonging to other companies without explicit written authorization from the information owner, including but not limited to internal business strategies, financial data, customer databases, or proprietary operational procedures. All users must demonstrate respect for proprietary recipes, manufacturing processes, business methods, or specialized techniques that represent valuable trade secrets or competitive advantages belonging to other businesses in the food service, hospitality, or related industries. Users must safeguard and protect customer lists, client databases, supplier relationships, and other business connections that belong to current or former employers, business partners, or competitors, recognizing that such information often constitutes valuable business assets. Additionally, users must comply with any existing non-disclosure obligations, confidentiality agreements, or employment contracts that restrict their ability to share certain types of business information, ensuring that their platform participation does not violate pre-existing legal commitments or professional obligations.

 

9. Platform Security and Content Protection

9.1 Digital Rights Management

MarktSynch employs industry-leading secure hosting infrastructure through the Wix platform's enterprise-grade security system, which includes advanced security protocols, encrypted data transmission, and comprehensive server protection measures to safeguard all user-uploaded content from unauthorized access or cyber threats. Our platform implements limited download capabilities for uploaded content, allowing users to control how their materials can be accessed and preventing unauthorized bulk downloading or content theft by other users. We offer watermarking options for sensitive business materials, enabling users to add protective identifying marks to their images, videos, and promotional content to deter unauthorized use and maintain attribution rights. Additionally, we conduct regular security assessments and system updates to ensure our content protection measures remain effective against emerging threats and continue to meet industry security standards.

9.2 Data Backup and Recovery

MarktSynch maintains regular automated backups of all user content, ensuring that videos, images, posts, and business information are systematically preserved and protected against data loss due to technical failures or system issues. Our comprehensive disaster recovery procedures include multiple backup locations, redundant storage systems, and established protocols for rapid system restoration in the event of major technical disruptions or emergencies. We maintain robust content restoration capabilities that allow us to recover and restore user data from backup systems when needed, minimizing potential loss of business-critical information and promotional materials. Furthermore, we implement legal preservation procedures for content involved in ongoing disputes, copyright claims, or legal proceedings, ensuring that relevant materials are securely maintained and available for regulatory compliance or court proceedings as required by applicable laws.

 

10. International Compliance

10.1 Multi-Jurisdictional Compliance

MarktSynch operates in accordance with Canadian copyright and trademark law, including the Copyright Modernization Act and the Trademarks Act, ensuring full compliance with domestic intellectual property regulations that govern our primary market and corporate jurisdiction. We adhere to United States Digital Millennium Copyright Act (DMCA) requirements and federal intellectual property regulations to protect our platform when serving users who may be subject to US jurisdiction or when dealing with content that involves US-based rights holders. Additionally, we comply with European Union copyright directives and data protection regulations, including the GDPR and related intellectual property frameworks, to ensure lawful operations for our European users and planned international expansion.

10.2 Cross-Border Content Issues

When content disputes involve multiple jurisdictions, MarktSynch conducts careful identification of the applicable jurisdiction by analyzing factors such as user location, content origin, and the nature of the intellectual property involved to determine which legal framework governs the dispute. We ensure strict compliance with local law requirements in each relevant jurisdiction, adapting our response procedures to meet the specific notice periods, documentation standards, and procedural requirements mandated by applicable regional laws. Our platform maintains established protocols for coordination with international legal authorities, including cooperation with cross-border investigations, compliance with international court orders, and participation in mutual legal assistance procedures when required by law. Throughout any cross-border content resolution process, we provide clear user notification of any regional restrictions or limitations that may affect content availability, including geo-blocking, content removal in specific jurisdictions, or compliance measures that may impact user experience in certain geographic areas.

 

11. Policy Updates and Changes

MarktSynch conducts regular comprehensive reviews of all policy effectiveness to ensure that our copyright and content guidelines remain current, practical, and legally compliant in our evolving business environment. We systematically incorporate all relevant legal and regulatory changes into our policies, including updates to Canadian copyright law, international intellectual property treaties, and emerging digital content regulations that affect our platform operations. Our policy development process includes careful consideration of community feedback received through user communications, support inquiries, and platform usage patterns to ensure that policy changes address real user needs and operational challenges. We maintain a commitment to clear communication of all policy updates through multiple channels, ensuring that users receive timely notification and comprehensive explanations of any changes that may affect their platform usage or content rights.

All registered users receive email alerts whenever significant policy changes are implemented, with detailed explanations of modifications and effective dates to ensure full awareness of updated terms and requirements. We publish prominent platform announcements and notices on our website and user dashboard to provide immediate visibility of policy changes for active users who access our services regularly. Every policy document displays updated effective dates and version information to help users identify when changes were made and ensure they are reviewing the most current version of our terms. Additionally, we provide comprehensive change summaries that highlight specific modifications, explain the reasons for updates, and clarify how changes may impact existing users, new registrations, and ongoing content management practices.

 

12. Legal Remedies and Dispute Resolution

12.1 Dispute Resolution Process

MarktSynch prioritizes direct communication with all involved parties when content disputes arise, facilitating open dialogue between content creators, rights holders, and platform administrators to achieve mutually acceptable resolutions whenever possible. We offer mediation services for complex content disputes that cannot be resolved through standard automated processes, providing neutral third-party assistance to help parties reach fair agreements while maintaining platform community standards. Our dispute resolution team maintains clear documentation of all decisions, communications, and reasoning behind content determinations to ensure transparency, consistency, and accountability in our resolution processes. We implement fair and impartial review processes that consider all relevant evidence, applicable laws, and platform policies while avoiding bias toward any particular party, ensuring that both content creators and rights holders receive equitable treatment throughout the dispute resolution process.

MarktSynch provides full cooperation with court orders, subpoenas, and official legal proceedings as required by applicable laws. We maintain comprehensive preservation of evidence for litigation purposes, including secure storage of disputed content, communication records, user account information, and platform activity logs that may be relevant to legal proceedings or investigations. Throughout all legal proceedings, we balance our cooperation obligations with our commitment to protecting user privacy within legal limits, sharing only information that is legally required while implementing appropriate safeguards for sensitive personal and business information not subject to disclosure requirements.

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12.2 Limitation of Liability

While MarktSynch implements content moderation procedures, we cannot guarantee copyright compliance by all users across all uploaded content. MarktSynch provides a platform for content sharing but does not endorse or assume any legal responsibility or liability whatsoever for user-generated content, which remains the sole responsibility of its creators. Users agree to indemnify and hold MarktSynch harmless from any claims arising from their content. Thus, users are solely responsible for ensuring their content complies with all applicable laws, intellectual property rights, and platform policies before uploading or sharing materials. MarktSynch will make good faith efforts to investigate and address reported violations of our content policies and applicable laws in a timely and appropriate manner.

 

13. Contact Information and Reporting

Business Address: PO Box 14535, Orleans RPO Saint Joseph, K1C 0A2, Ontario, Canada

Email: info@marktsynch.com

For Copyright and Content Issues:

Copyright Infringement: info@marktsynch.com (Subject: “Copyright Infringement Report”)

Content Violations: info@marktsynch.com (Subject: “Content Policy Violation”)

General Inquiries: info@marktsynch.com

Response Times:

Copyright infringement reports: We aim to respond within 2 business days, but response times may vary based on complexity and volume of reports

Content violation reports: We aim to respond within 3 business days, but response times may vary based on complexity and volume of reports

General inquiries: 5-7 business days

 

 

 

14. Acknowledgment and Compliance

By using the MarktSynch platform, you acknowledge that you have read, understood, and agree to comply with this Copyright and Content Policy. Violation of this policy may result in content removal, account suspension, termination of services, and/or other remedial actions at MarktSynch's sole discretion, without prior notice or liability.

This policy is designed to protect the rights of all platform users while maintaining a vibrant, legal, and respectful community for business networking and content sharing.

 

This Copyright and Content Policy is effective as of September 30, 2025, and applies to all content and interactions on the MarktSynch platform. This policy supersedes all prior versions and representations regarding copyright and content matters.